Terms and Conditions mbi55 —
Complete Guide for All Users

1 Acceptance of Terms and Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User" or "Member") and mbi55 ("Platform", "We", "mbi55"). These Terms govern all access to and use of the platform, website, mobile application, and all services provided by mbi55.

By completing the registration process, making your first deposit, or simply browsing this platform, you hereby confirm that you have read, understood, and agree to be bound by these Terms in their entirety.

These terms shall be read together with Privacy Policy and Responsible Gaming Policy ours, which forms part of the overall agreement between you and mbi55.

2 Member Eligibility

Use of the mbi55 platform is subject to the following eligibility requirements, all of which must be fully met:

• Minimum age: You must be at least 18 years of age at the time of registration. mbi55 strictly prohibits the use of the platform by underage individuals.
• Legal capacity: You must have full legal capacity to enter into a binding agreement under the laws applicable to you.
• Location: You are solely responsible for ensuring that your use of this platform is lawful in your location. mbi55 is not liable for any violation of local laws by users.
• Non-staff: mbi55 staff and their immediate family members are not permitted to register or play on the platform.

3 Account Registration and Management

Each individual is only permitted to hold one (1) mbi55 account only. Creating multiple accounts, whether under your own name or using another person's identity, is strictly prohibited and may result in the closure of all associated accounts and confiscation of balances.

During registration, you are required to provide accurate and up-to-date information, including your full name, phone number, email, and preferred payment method. False or incomplete information may result in account suspension.

Process KYC (Know Your Customer) is mandatory before the first withdrawal is processed. Required documents include:

• A valid copy of your identity card (MyKad) or passport
• Proof of current address (utility bill or bank statement within the last 3 months)
• Proof of payment method (screenshot of eWallet account or bank statement)

Mbi55 reserves the right to request additional documents at any time for compliance or security purposes. Users who fail to provide the requested documents within 7 days may face withdrawal limits or temporary suspension.

4 Deposit and Fund Withdrawal

Mbi55 supports a variety of payment methods to facilitate your financial transactions. All deposits and withdrawals are processed in Malaysian Ringgit (MYR).

Withdrawals will only be processed to the payment method registered and verified under the same account name. mbi55 does not permit withdrawals to third-party accounts under any circumstances.

Should your account receive a deposit from an unverifiable source or be flagged for suspicious activity, mbi55 reserves the right to suspend withdrawals pending the completion of an investigation, without prior notice.

5 Bonuses, Promotions and Special Offers

Mbi55 offers a wide range of bonuses and promotions from time to time, including welcome bonuses, weekly cashback, reload bonuses, and exclusive VIP programme offers. All bonuses are subject to specific terms stated on the relevant promotions page.

The general terms applicable to all mbi55 bonus types are as follows:

• Rollover / Wagering Requirements: Every bonus received carries a rollover requirement that must be fulfilled before any withdrawal is permitted. This requirement varies by bonus type and will be clearly stated when the offer is activated.
• Validity Period: All bonuses have a set validity period. Bonuses that are unused or rollovers that are not completed within this period will expire automatically.
• Wagering Limit While Bonus Is Active: While a bonus is active in your account, the single-bet limit may be restricted. Bets exceeding this limit may result in the bonus being voided.
• One Bonus at a Time: Only one bonus may be active on an account at any given time unless otherwise stated.
• Bonus Abuse Policy: Any attempt to exploit the bonus system through multiple accounts, side betting, or strategies known as "bonus abuse" is prohibited and may result in account closure.

6 Game Rules and Ethics

All mbi55 users are required to comply with the game rules set by each respective game provider and the platform as a whole. Legitimate wins will be credited to your account automatically with no additional deductions.

The following are strictly prohibited and may result in the immediate closure of your account:

• Use of automation software, bots, scripts, or any third-party tools to assist in gameplay
• Exploitation of technical bugs or vulnerabilities in the gaming system
• Data manipulation, interception of communications, or any form of hacking
• Colluding with other players to manipulate game outcomes
• Using a VPN or proxy to conceal your actual location in order to bypass regional restrictions
• Any form of money laundering through the gaming platform

Mbi55 uses a Random Number Generator (RNG) that has been audited by an accredited independent body to ensure all game outcomes are fair and cannot be manipulated by any party, including mbi55 itself.

In the event of a dispute regarding game outcomes, the records of the mbi55 server shall be considered final. The decision of mbi55 management in any dispute is final and binding.

7 Account Security and Responsibility

You are solely responsible for keeping your mbi55 account username and password confidential. Never share your login credentials with anyone, including family members or friends.

Your account security responsibilities include:

• Use a strong, unique password that is not used on any other platform
• Enable two-factor authentication (2FA) for an additional layer of security
• Log out of your account after each session, especially on shared devices
• Report any suspicious activity to mbi55 customer support immediately
• Do not access your account via unsecured public Wi-Fi networks

Mbi55 shall not be liable for any losses arising from unauthorised access resulting from a user's negligence in safeguarding their login credentials.

8 Account Suspension and Closure

Mbi55 reserves the right to suspend or close any account at any time, without prior notice, should any of the following situations arise:

• Violation of any section of these Terms and Conditions
• Fraud, attempted fraud, or suspicious activity linked to an account
• Multiple account registrations by the same individual
• Providing false information or invalid KYC documents during registration
• Use of illegally obtained funds on the platform
• Requests from legal authorities or regulatory bodies

Members who wish to voluntarily close their account may do so by contacting mbi55 customer support. Valid account balances will be processed for withdrawal once all rollover and KYC requirements are met, within 7 business days.

Should an account be closed due to a terms violation, mbi55 reserves the right to withhold the account balance for investigation purposes or as compensation for related losses.

9 Disclaimers and Limitation of Liability

The mbi55 platform is provided "as is" without any express or implied warranties. While we strive to ensure uninterrupted platform operation, mbi55 does not guarantee that the service will always be available, free from technical errors, or that it will meet your specific requirements.

Mbi55 is not responsible for:

• Loss or damage arising from service interruptions, technical failures, or scheduled maintenance
• Any financial losses incurred during gameplay sessions, including losses resulting from internet connection disruptions
• Actions or omissions of third-party game providers operating on the mbi55 platform
• Indirect, incidental, or consequential losses arising from use of the platform

In all circumstances, the maximum liability of mbi55 to any member shall not exceed the total deposits made by that member in the 30 days preceding the claim.

10 Amendments to Terms and Applicable Law

Mbi55 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Amendments will take effect immediately upon being published on the official mbi55 website.

Users are encouraged to review this page periodically to stay informed of any changes. The "Updated" date at the top of this document will be revised each time an amendment is made. Continued use of the platform after any amendments are posted constitutes acceptance of the revised terms.

These Terms and Conditions are governed by and interpreted in accordance with applicable law. Any dispute arising from or in connection with these Terms shall first be resolved through good-faith negotiation. If negotiation fails, the dispute will be resolved through binding arbitration.